Return Exchange Policy

The following are the payment gateways through which payments can be made for products purchased from the 100crafts.com

Cc avenue, instamojo,

Our Shipping vendor is Ship rocket.

 This return & exchange policy is with effect from Date: 01/08/2016.

The 100 crafts.com will provide an exchange for items purchased online upon proof of purchase subject to the following conditions:

  1. The purchase was made from our website, www.the 100crafts.com
  2.  The items must be in a resaleable condition, as sold by us to you
  3.  The items are returned to the 100crafts.com within a period of 30 days of purchase.
  4. If the items are defective.

For items deemed used, damaged or misused, will not be accepted as faulty.

The100crafts.com has the right to assess the condition of the returned goods prior to offering customer a one-time exchange.

Items deemed faulty by the 100crafts.com will be exchanged (subject to availability) or refunded.

In the event of any dispute, the decision of the100crafts.com will be final and conclusive.

Exchange requests are always subject to product availability.

Note on Exchange of Promotional Items

Our method of exchange requires customers to place a new order for the item you want to exchange to.

Thereafter, we will refund you for the initial order. .

Please allow 2 – 3 weeks processing time.

If you have any questions, please contact us:

Instructions for returning the products are as below.

  1. Please log a complaint about your order by sending us an email mentioned in our website
  2. Do mention the reason for returning/exchanging the product.

We will issue refund equivalent to the price paid by you; which you can use to place another order for the correct product size or dimensions.

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